Privacy Policy

Privacy Policy

At Quantinkam Fintech Pvt Ltd ("Quantinkam", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information while you use our platform ("Platform").

1. Information Security & Confidentiality

We implement industry-standard security protocols to protect your data. While we strive to secure transmissions and storage, we are not liable for disclosures that occur due to external factors beyond our control or under lawful compliance.

2. User Responsibility

  • Use strong, unique passwords that include letters, numbers, and symbols.
  • Do not share your credentials with others.
  • Ensure secure access, especially on public or shared devices.

3. Confidentiality Obligations

Users are prohibited from disclosing any confidential information related to Quantinkam or the Platform. Violations may result in account termination and legal action for any resulting harm or breach.

4. Data Use & Sharing

Your information will never be shared with third parties unless:

  • Legally required to comply with regulations or investigations.
  • Needed to protect rights, enforce policies, or in our stakeholders' interests.

If shared, the receiving party must protect the information and may not disclose it further unless legally authorized.

5. Data Collection & Usage

We collect only the information essential to deliver our services. We do not gather or store unnecessary data beyond the minimum required to operate the Platform efficiently.

6. Consent to Policy

By using the Platform, you accept this Privacy Policy. If you disagree with the terms, please refrain from using our services. Continued use after updates signifies acceptance of any revised terms.

7. Ownership of Content

All content on the Platform is the intellectual property of Quantinkam, excluding user-created strategies. While we strive for accurate performance, due to market volatility, we cannot guarantee investment outcomes.

8. Anonymous Usage Data

We may collect non-identifiable, aggregate data from user interactions to analyze traffic patterns, improve the Platform, and monitor functionality.

9. Cookies

The Platform may use cookies to enhance your browsing experience. You may disable cookies in your browser settings, although this may limit certain features or access.

10. Access and Accuracy

Users have the right to review and request corrections to the information they provide. Quantinkam is not responsible for the accuracy of third-party data or user submissions.

11. Communication

We may contact you via email or notification to comply with legal obligations or share service-related updates.

12. Strategy and Password Handling

  • User passwords are encrypted and not accessible to our team.
  • We store user-created strategies only if the user chooses to save them. Strategies can be deleted permanently by the user.
  • Trade test results (in simulation mode) are stored for 7 calendar days, after which they are permanently deleted.
  • Deployed strategies (live or simulated) are stored for 7 days for debugging and then automatically deleted.

13. Stockbroker Credentials

  • Quantinkam does not store your broker login credentials.
  • You must log in manually to your stockbroker to execute live trades.
  • API keys and setup data are erased once you disconnect your broker account.
  • Access tokens are used temporarily during market hours without any human access or visibility.

14. Data Retention

We retain user data only for as long as necessary to deliver our services or as legally required. All temporary data is permanently deleted after the retention period ends.

15. Data Breach Protocol

In the event of a security breach, affected users will be informed immediately. If you suspect a privacy violation, contact us at:

Email: support@quantinkam.com

16. Use of Analytics

We may use aggregated data to analyze usage trends, evaluate feature performance, and improve our services. These analyses are conducted without identifying individual users.